Answered By: Elizabeth Hartlaub Last Updated: Jul 15, 2020 Views: 6
If you cannot log into the Library Databases from off-campus, try clearing your cache: If you don't know what this means, google "clear my cache" and the browser you are using (Chrome, Internet Explorer, etc.) and you will get directions. Once this is finished, try logging in again.
You can also try signing in to the databases with a private browser window. In Google Chrome, open a new window, click on the three dots at the top right of the screen and choose "New incognito window" and navigate to the Gateway Library database page.
In Firefox, click on the three bars at the top right of the browser screen and choose "New Private Window" and then navigate to the Gateway Library database page. If you are still having trouble, please contact any librarian for further assistance!