Frequently Asked Questions

Make an Appointment

Choose an in-person or virtual meeting!

  • Please note: The online scheduler only provides available dates and times outside of the next 24 hours.
    • If you need to make an appointment for the next day, please use the form below.  Friday requests will be responded to on the following Monday.

Send Us a Text-Message!

Please be sure to provide your name and email address so we can follow-up in more detail if needed.

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The Gateway Library Team

Director of Library & Information Services

Elizabeth Hartlaub

Contact: Elizabeth Goodman, MLS
Location: Urban Metro Campus
Phone: 859.442.4162
Email:elizabeth.goodman@kctcs.edu

Teams Chat

Library Coordinator

Contact: Erica Halsey

Location: Edgewood Campus 

Phone:859.442.4171

Email: erica.halsey@kctcs.edu

 

Library Specialist and IC PT Lead

 

 

 

 

 

Contact: Priscilla Kapungu 

Location: Boone Campus

Phone: 859-442-1163

Email: priscilla.kapungu@kctcs.edu

 

Information Commons Lead

Contact: Adam Thurman
Location: Urban Metro Campus
 

Adjunct Librarian (Online Only)

Contact: Pamela Vierheller
Location: Online
 
Contact: Christian Sheehy
Location: Online
 

Kenton County Public Library

Covington 859.962.4060
Erlanger    859.962.4000
William E. Durr   859.962.4030
 

Grant County Public Library

https://www.grantlib.org/
Phone: 859-824-2080

Submit a Question

Please provide us with your KCTCS email address so we know how to contact you. There is a box below to attach any documentation (your assignment, for example) should you feel that will help us best assist you.
 
Please note: If you have a question about textbooks, please contact your instructor or the Gateway Bookstore. If you have a question about Blackboard, please contact our e-Learning department at gateway.elearning@kctcs.edu.
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Your Question

Please add as much detail as possible: such as the database name you are using if applicable, course name or number, assignment directions, or anything else you think would be helpful for us to know in order to best assist you.

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